You can see on the map that it goes into the drop off lane, for some reason thinks it can’t drop him off, so drives back into the car park, turns around, and heads back into the drop off lane. It’s not like it’s stuck in full lock doing donuts.
This is extremely normal driver behavior at airports when you're waiting for someone arriving to come out, and you're not allowed to stop at the curb for longer than a minute.
Sitting inside a malfunctioning robot taxi, helplessly, with no clarity why its doing that. And being afraid it could do some thing more erratic, like going fast and hit a wall, or do some other life threatening thing.
Bugs like these are not acceptable in machines where humans sit.
The headline is clickbait -- the car absolutely was not "spinning in circles".
It was driving around a parking lot multiple times.
I agree that clarity would be appreciated -- since this seems to be a routing issue, if the car explained it couldn't find a spot to stop so it was going around again. But of all the problems a self-driving car could have, safely repeating a loop around a parking lot is about as benign as you can get.