McDonald's touch-screen were only profitable because users ordered more. Possibly Covid and processes to get costs down have changed this, but not to begin.

I feel like your comment falls under "Nobody cares"

I love the touch screens and having the time to order what I want. I used to rush my order at the checkout and never got exactly what I wanted.

If you did a start-up 'ethical ordering' you'd care, made money, and probably forced McDonalds to change it's touch screens. In South Korea it asks the user are you sure, here's the extra kJ, when it does an upsell.