> “But we started it,” Marina said.
> “Who’s we?” said the massage therapist.
> “Well, I mean, Putin started it,” Marina said.
> The invocation of Putin seemed to set the massage therapist off. She lost her temper and threatened Marina, saying that she would “call someone” who would come to straighten out Marina on the subject of Putin and the war.
That one anecdote pretty much sums up the article in my opinion. A combination of opinions derived from a media silo (one that’s especially difficult to get out of because most Russian language media is, of course, produced in Russia and subject to Kremlin regulations), reluctance to question established beliefs, cult of personality/hero worship around Putin, and fear of government reprisal.