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So we tried that route - but problem is that these interfaces aren't suited for asynchronous updates. Like if the agent is working for the next hour or so - how do you communicate that in mediums like these. An Agent, unlike a human, is only invoked when you give it a task.

If you use the interface at nonbios.ai - you will quickly realize that it is hard to reproduce on slack/discord. Even though its still technically 'chat'

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On Slack I think threads are fine for this. Have an agent work channel, and they can just create a thread for each task and just dump updates there. If an agent is really noisy about its thinking you might need a loglevel toggle but in my experience with Claude Code/Cursor you could dump almost everything they're currently emitting to the UI into a thread.

It's still nice to have a direct web interface to agents, but in general most orgs are dealing with service/information overload and chat is a good single source of truth, which is why integrations are so hot.

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