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Are your categories fixed? If so you could constrain the output using enums in structured outputs.

re: inconsistencies in output, OpenAI provide a seed and system_fingerprint options to (mostly) produce deterministic output.

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The outputs are working correctly in terms of formatting, but the answers themselves may be inconsistent. I have experimented with varying the prompt and the answers can change dramatically. I could experiment with lowering temperature, but I just don't think generative models were a good fit for the problem. The appeal is the speed of prototyping and no need for training data, but it honestly didn't take much for my problem: one afternoon and ~1000 samples labeled got me to a good baseline.

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