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The direction is great. The communication and customer support leave a lot to be desired.

The thing is, its hard to have a product thats important to you and does cool things but also you don't rely on for anything crucial. Esp when its file storage.

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> you don't rely on for anything crucial. Esp when its file storage.

Crucial and sensitive are different things. I trust them with the files I actively and regularly use, but I don't trust them with anything that needs encryption, which is a tiny sliver of what I have in terms of files.

Keeping things backed up is an entirely different conversation, though.

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