I had a similar experience in a T-Mobile store a few doors down from my local Apple store. Wanted to get my hands on the Galaxy S3 to check it out, surf, etc. before purchase. Took the sales guy 10 minutes to find a demo model in the back-room. Then fumbled with the phone with the sales guy looking over my shoulder, constantly peppering me with questions and small-talk. Apparently he had to keep an eye on me, as they don't have their demo phones secured and didn't have the staff to prevent theft. No internet access on the phone either. Very awkward experience. Needless to say I did not purchase the phone.