Honestly, I get the GP completely. It’s not much the customisation hole. It’s just that MacOS is pretty meh as an OS and hilariously Snow Leopard, the first version I ever used, is my favourite amongst all the ones that followed.
I like the hardware however. I really wish there was a good laptop using a competitive ARM SoC with great Linux support. I refuse to buy anything from Apple since they started the whole EU shenanigans and I don’t really now which laptop I will buy. I’m seriously considering only using a phone as my personal computing device now that Android takes convergence semi seriously.