What they don't care is the endless growth that MBA guys always try to achieve, and the quarterly profit driven decision making that ultimately destroys their customers loyalty, for short term profit.
A business can be very profitable without being exploitative. It's the people in Wall Street who can't seem to understand this. For them a hundred million dollars of profit is good if last year it was only fifty million dollars, and a dying business if last year it was also a hundred million dollars. It really makes no sense.