The really weird thing is that Big Business actually is buying supercomputer clusters to do just that. I can't really talk to the government side but a lot of businesses' early forays into AI was just slapping a chatbot on their product and hoping it'd attract a lot more business. I also think you'd be surprised how integrated really dumb chatbots are into business communication these days.

I think most smart people are looking seriously at different models to try and improve the accuracy of any existing ML uses they had in their business but the new features built post-ChatGPT tend to often just be fancied up chats.