> It is as though people think they are being insulted when they are immediately given a link to where they can get the necessary answer, by volunteers.
This, for example. Question can be marked as duplicate without an answer. In this case yes, it feels insulting because the other is asked in such a weird way, that no-one will find the old when they search for the new (for example after a library change) and marking it as duplicate of an unanswered answer if a guarantee that the next SEO user won’t see it.