I think this is less about guarantees and more about understanding behavioral characteristics in response to different loads.

I personally could care less about proving that an endpoint always responds in less than 100ms say, but I care very much about understanding where various saturation points are in my systems, or what values I should set for limits like database connections, or how what the effect of sporadic timeouts are, etc. I think that's more the point of this post (which you see him talk about in other posts on his blog).