It is a massive observation of how things look already no more, no less.
It’s not like the UK sent out a mandate to private banks or any other private industry on this issue. It’s also only one small country of hundreds.
I’d have to question this idea that this is how things “already look.” I can think of very few businesses that I interact with that force me to use an app.
I’d like to know what private businesses are copying the kind of workflows and customer experience you get at the USPS or DMV.