A wolf in sheep's clothing. Cloudflare care about the "open internet" exactly as far as they can profit from it. Why does the "open internet" not allow this polity the right to block itself from that which it deems as harmful?
The regulator fined them for not hacking DNS to the whims of the media companies in Italy that want to clamp down on piracy by altering the way DNS works. DNS. The actual "open internet"
I think you may have this backwards.
To me it seems like something they should talk to local Italian ISPs about, not Cloudflare.
The problem is they want to be the people who choose what gets blocked, rather than elected governments.
To me, this whole thing is crazy, certainly pull out if you like, but I'm shocked how many people seem to be siding with the profit-making company over an elected government.
No support. No responses to emails or requests for a review by a human
They also sent a notice to my hosting provider. My hosting provider promptly looked at my site and closed the ticket. It was pretty clear to anyone that the report was malicious.
So yes, Cloudflare censors (to quote Matthew Prince) with "No judicial oversight. No due process. No appeal. No transparency"
Granted this could be just due to lack of staff and support
https://www.ansa.it/canale_tecnologia/notizie/cybersecurity/...
AGCOM is elected?