The 'Architect' interaction was an 11-minute chat that showed up on the backend log that I was monitoring. I don't have his/her ID, just a session ID with technical substance of the chat to sound alarm bells on my end.
Respectfully, it's OK if find the tool lacking. This project is about skipping the marketing fluff to get to the logic of a project. If it doesn't weork for your workflow, that's fair critique.