They were trying really really hard to do the right thing. Lots of people really cared about it, many to the point of it being detrimental to just making the product better.
I don't get it. In the first sentence you're claiming that there's "basically no obligation to individual consumers", but when they do a pro-consumer thing, you dismiss it as being "made to cover their own ass". Which one is it? Is this just a lot of words to say that Google isn't as pro-consumer as you'd like it to be?
The truth is probably somewhere in between if you were to actually sit down and talk with all the people involved with such a decision.
Regardless of the reasons though I do think we should give praise to companies and organizations doing things that ultimately benefit us though. We should give feedback as to the changes we like to let decision-makers know people actually do care.
I think it is appropriate to judge their actions, but I am not sure any simplistic “good motives/bad motives“ discussion can be fruitful.
One can cause the other, but the burden of proof is on the claimant that wrecking a mass-produced special purpose autonomous vehicle did more tangible harm to a human being than make some engineer sad before they rolled up their sleeves and built a replacement.
The Waymo emphatically did not care it was destroyed.
Should I be legally allowed to assault you or vandalize your property because I think your political orientation or that of your company is not "on the right side of history" ?
Same re*arded argument people use to justify shoplifting. Now tell me genius, what happens to the shops in areas with high crime?