This is a bit of weird article. On one hand, I understand what they're getting at: AI is a transformative technology, but the people whose lives will be most transformed aren't included in the conversation. On the other hand... of course that's how it is while AI is in the hands of literal profit seeking corporations. That won't change until the labs are nationalised under a government that cares about its citizens' wellbeing. One might counter that a good corporation will listen to its customers, but that has never been the case for powerful technologies with real costs for users to not adopt them.