When I ask that kind of question, I'm not asking you to share about a breakup, or death of a parent, or some other non-working issue, and I would think it very inappropriate for you to do so (thus, the quick rejection email). Instead, I'm asking about how you navigated losing all your code due to a backup issue or how you dealt with a difficult client or coworker or even some problem at work that threw you for a loop for weeks. That's the subtext of these questions, as the original commentator also made quite clear.