[EDIT: the HN headline has now been changed, so my comment seems a bit odd now, but the article headline, and the original HN headline, is/was "What Will Google Learn From the Nexus 4 Debacle?"]
[EDIT: the HN headline has now been changed, so my comment seems a bit odd now, but the article headline, and the original HN headline, is/was "What Will Google Learn From the Nexus 4 Debacle?"]
If phones don't start flowing very soon, they will also miss the christmas gift market. A real pity, such a well-priced quality phone could have really set a new benchmark.
What else is new? Google communicates more on HN with its users than anywhere else... To the point where if you have a serious problem with google you are more likely to reach adequate support by posting a rant here than by going through the normal channels.
Google just simply doesn't get support. I doubt they ever will.
So you approach them like the weather: use what's good, ignore what's bad, forget about interacting with it in a way that will change it. Whatever falls out of the sky that is worth it for you you can use, but you can never count on it and you can't expect to complain when it does not work in a way that it will get resolved to your satisfaction.
When you order something from Apple you get charged only when it ships.
If the iPhone sells out on the day it's released, it's a triumph.
If the same thing happens to a Google phone, it's a debacle.
Still, lots of people were talking about it very approvingly and all it seemed to get was good press... I never got any sense of a "debacle".
Apple Maps, now there's a debacle... :]
My experience: got on the notification list for the phone and started counting down the days. Go on at 00:01 GMT the day it's to be released; it's not for sale. Go on at 00:01 EST the day it's to be released; it's not for sale. Check again in the morning; nothing. I check at 11:35 EST (apparently 5 minutes after it arbitrarily goes on sale) and try for 20 solid minutes to buy one. Problem after problem after problem with the Play store (it pretty much fell over). When I finally get through, I notice my order has silently had the device removed from my cart, and realize it's sold out. I give up.
6 hours later I find out that people had randomly been getting success throughout the entire day, just by dumb luck. But now it's really really sold out. No communication from Google as to what was happening (still hasn't been any official word).
Now I can't even count down the weeks, because honestly nobody has a clue when more inventory is coming.
So yeah, just a monumental case of "let's shit on our customers because we have too many of them." I don't find this fun Google. Just let me order the damn thing and ship it to me when you've got it.