You see this pattern of "make fire, put it out, get rewarded" a lot on devops type teams, almost always by the lead (IME). Often it is very difficult to determine customer impact of these types of events, especially if monitoring/alerting is lacking (very common), and even if it isn't, often these same teams have the ability to turn those knobs any way they want anyway.
It does not work for large corporations with pools of billions of dollars and various incentives to staying within the ecosystem. It's impossible to measure the contribution of one feature team to perception and retention of something like "Microsoft Intune" or "Google Chrome", and without the ability to measure that no effective check on those teams.
See: https://corecursive.com/building-powershell-with-jeffrey-sno...
Of course, game theory implies "infinite games" and of course the real world doesn't operate like that.
And large bureaucratic orgs collapse under their own weight, and the enshittification is the norm despite the number of paying customers.