Comment by georgemcbay | Hacker News Reader

Comment by georgemcbay | Hacker News Reader

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A lot of people probably don't even realize they have an issue, but that doesn't mean there isn't one.

I'm constantly amazed when I go to a friend or family member's house and they are watching SD television content scaled up on their HDTV and the aspect ratio is all fucked and they don't even notice, or worse after you show them how to fix it they want it back the old way because they don't want to "waste" parts of their screen with black bars.

Or they are running high gamut monitors uncalibrated with an obvious red-shift that is fucking up everything they are viewing and they don't even see it. Etc, etc.

Most people just aren't that perceptive about these sorts of details, but that's no reason to excuse real problems for people that are perceptive about them, especially when you're supposedly a "premium brand".

I've had the same experience with my own family. I tried to fix their tv only to get yelled at because I was wasting the space on the screen with the black bars. They'd rather see distorted faces than black bars, over saturated colors over calibrated.. there are many in HN who put faith in customer satisfaction surveys. I don't. There are way too many people who are satisfied with their shiny pile of turds for me to put credit in their happiness with a brand.

Who would trust the average customer over an issue like screen ghosting ? Even if 99% of rMBP's owners said that they had no screen issue it still wouldn't mean anything at all. Many could actually have the issue but lack the level of perception required to notice anything.

To speak about a competitor in a different market, Samsung has been pushing their amoled crap for a long time now in the smartphone sector, and it's still the most popular brand to this day. The S3 cost as much as something like the One X, except that the S3 has a screen that is dimmer, less sharp, worse, unnatural colors and worst of all, is that amoled screens tend to severely suffer from burn in over time. People still chose the S3 over the competition in the android market, no matter how cheap its body feels (flimsy plastic vs harder plastics), no matter how bad the screen is.. I could understand the choice if the S3 was cheaper than the competition, but it's not.

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