my instinct is to step up and defend Andrew: to say that truly, he has strong opinions -- which is to say he _cares_ about doing things right -- but that he's more patient and accommodating than you're judging him to be from this 10,000ft view.
that's kinda weird: you might view this as a personal attack _from_ Andrew against Bun and i might view the reactions as personal attacks _against_ Andrew. viewing it through this lens without our preconceptions ought to make either both parties or neither party look bad, i think? i don't know the solution except to highlight the outsized impact that our individual preconceptions play when judging a situation from 10,000ft away.