I wish you were right.

My ISP (Time Warner Cable) is basically openly hostile towards its customers and can afford to be since it has a de facto monopoly position where I live. I'm pretty sure this Netflix report will do nothing to get them to fix their many, many problems.

I'm very hopeful that in the long term Google Fiber will make a big impact on the ISP landscape here in the United States, but I think it is going to take a very long time and the entrenched players are going to have to be dragged into the present kicking and screaming (and lobbying) and Google is going to have to expand a LOT more before the other guys start making real changes.