Yea, it not that most uber/lyft drivers are bad (most are good), it’s just that all Waymos provide a good experience.

It’s the same reason many people will prefer a chain restaurant to an unknown mom & pop. By knowing what you’re getting, you’re willing to give up the potential for something nominally better to avoid something much worse.

    > car[s] are always clean

This is a real surprise to me. I don't write that to doubt you. How do you think it works in practice? My point: If you have a human in the car, they can keep a closer eye on the car between rides and keep it clean. Without a driver, you lose that. How does Waymo know when a car needs to be cleaned?

"Doesn't get lost" is generous. they always cause so much caos in SF