I lived in the area for many years. At one point, I lived in a house, basically at Belt Line and highway 75, and worked at an office on Midway Road across from Addison Airport. About 13 kilometers on side streets. With traffic, about 20-25 minute drive on side streets, or about 15 minutes if I took the highway, which included a toll road. There were reasonable bus stops near both my house and my office. So I looked into what it would take to use public transportation if I had car trouble.
All bus routes went through downtown Dallas. So the most optimal route getting me to the office took almost 2 hours. And the earliest I could get there was 9:30am. Why did all routes go through downtown? Because in order to get the routes approved they had to serve areas that were considered 'disadvantaged'. And this makes sense - there probably wasn't enough potential traffic to make loop routes break-even.
Now I did use public transport regularly - I had Dallas Stars season tickets, and I'd ride the train downtown rather than park all the time. But if I didn't need to go downtown it was useless. And the reason is just math - half the population of greater London over 15x the area.