After talking about the replacement, she nearly begged for a Windows or a Mac. By name. This same woman that doesn't think she can run the microwave while being on the cordless phone.
We (Linux, and I'm lumping ChromeOS into this albeit a different beast) aren't going to win the marketing battle. With sites like Netflix not working on Linux and "you'll get it if you try it for two weeks" UX mentality (looking at you Unity), we're not going to win the experience battle - the only one where we stood a shot. Short of a product that thoroughly feels superior we just can't expect consumers to cope with a product just to "fight the [men]". And until that happens, I (and I suspect many fellow nerds) are following this round of the cycle and moving our families away from Linux (again, for now.)