Damn people just forgot to think...
Chatbots also had huge drawbacks that are still present with AI: - Inability to see what outcomes are possible - Very constrained environment with only lightly formatted text - Sequential flow
You can see how the modern AI chat interface tries to overcome these issues. But even then, just the power of LLMs made users adopt this approach massively despite these drawbacks
Hindsight is 20/20, maybe you can accurately predict the inflection point of every modality, but the fact that most AI patterns currently used started as a quick experiment shows that most people can't, and probably shouldn't.