Managers can just call the store on-site employees. Or come in person. They just want to save on labor (aka replace humans with robots).
It’s a very low margin business if you don’t work efficiently you’ll get outcompeted by people who do like Aldi/ Trader Joe’s etc
heh, the Czech supermarket cartel would like to speak to you.
Most of the HVAC based control system changes are about saving energy, not labor.