> Directly ordering in china even offers better customer support
That is 180-degrees off of my experience.
Chinese sellers go so far as to actually claim they are US or UK sellers, right up until you have to return something. I bought a size 6-1/2 blue hat; they shipped a size 7 black hat; the return mail to China ("We're a USA company!") would have cost me 75% of the initial purchase.
I protested to Discover; they eventually decided I ordered what I got (WHAT???), and sided with the seller.