I wasn't exactly c-suite in that engagement; it provided air-cover up and down the CoC. But yeah, I get your point.
meaning: If your boss won't bother to ask it's own employees or trust their feedback, he might choose a well kept, well presented third party to gather that feedback from their employees, and then package it nicely with some cool logos and slides and decks, and charge you a shit ton of money out of it.