So where is the cutoff? My one free user obviously didn't make the cut. But 100 does? 1000?
Normal logs/bookkeeping need to be kept anyway if you are running a business. And special legal letters are special by definition.
I'm still not seeing why google outright couldn't delete a million random free accounts if they wish. It'd be bad for reputation but execs have done similar in the past.
I am not saying I like it. I am not saying I want it to be a certain way.
I am trying to point out that all these free accounts are running on servers provided by a business. They are subject to the whims of the business and the market the business operates in. If the business fails, so do the accounts.