And may we all be blessed with the compassion required to not say something like this about someone's potential lifework.
It can be very difficult to walk away from things you’ve poured time, money and hard work into for a decade, irrespective of how many users you have.
"Small" as in tens of thousands of users on a site that has existed for 10 years. I don't think most people in their lives wind up making a decision that has as broad an impact as that.
leave the past bring the future
But they're not closing a hobby project. They're shutting down a business, laying off staff and ending a service that people were paying for. That should always be a hard decision.