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Training classifiers is shockingly easy nowadays with LLMs. This is probably the biggest single piece of bespoke software I ship that I didn’t used to.

We have in the works a classifier for if a prospective customer will be long term profitable or not. This changes everything.

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> We have in the works a classifier for if a prospective customer will be long term profitable or not

I'm curious, why do you use a classifier for long-term profitability? Wouldn't predicting expected lifetime profit with a forecasting model be more meaningful than just predicting whether a customer will be profitable or not?

The purpose is to sort which customer to prioritise calling back versus putting at the bottom of the pile.

Eventually we hope to identify ones who are going to be lifetime duds.

That's awful for the misclassified customers who will not get the attention they need. Not to mention that people talk and if you treat some customers badly, the others (the ones from the top of your pile) might reconsider working with you. That doesn't automatically make this a bad idea, but I would tread very carefully.

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