The engineers are fine. The system is a mess. It reminds me of the recent post about "SimCity - but with permits."

Even basic things like fixing the pothole doesn't get done because, well, permits.

It sounds like you're assuming the poor quality is a result of developer incompetence rather than deliberate management decisions.

Then again, if/when they do lay off so many employees, then Microsoft is putting themselves in the position that eventually they will "have no choice" but to depend more and more on agents to do as much of the work as possible...which i predict means that their products will dip in quality even further, at least until models, agents, etc. can markedly improve...so, a continuation or worsening of the quality. The future looks bleak in a few different ways; oof!

It takes human talent to make a product as actively irritating as Teams or the Windows 11 Start Menu.

They don't think it be like it is, but it do.

An LLM, a decent prompter, and a weekend could certainly out perform Windows Terminal.