Not only do I appreciate Purism's upstream-first policy when developing its software, I also appreciate the fact that its developers take the time to answer people's questions. Purism charges high prices, but I think the company is worth supporting.

Purism's public reputation was blackened by its decision to stop repaying the refunds to people who canceled their Librem 5 pre-orders after Feb. 2020. I think that decision allowed the company to finish developing the Librem 5 phone and start shipping it in Nov. 2020, but you will find a lot of negative comments online about the company (see Reddit's r/Purism). I often point out the positive aspects about the company, because the company gave a lot to the community by developing libadwaita and Phosh, but some people don't see it that way.