As someone from the Netherlands, this is bonkers to me. I just log in to the tax site, review what they've already filled in for me, and submit.
In either case the tax prep industry is a pox on our society. But of course this is America, and replacing a perfectly functioning publicly accessible service with a nightmare of private sector bullshit is the most violently American shit ever.
Anyway, my point is that for 95% of people they have all the information already and you shouldn’t have to file.