This is a PR-style "refutation" that uses a lot of words to make it seem like it has addressed some issue. I'll just quote one of the reddit comments that is also exactly my reaction:

  if OP isn't some PR account (or andy's alt account) I will eat my hat. none of OP's responses deal with the actual complaints.

PS: cliches like "breaking my silence" / "speaking my truth" etc should result in an automatic 20-point deduction to all bayesian priors for authenticity and trustworthiness