They may have dropped the ball on AI-for-programmers, but the Google slopbot is the one the normies use. As much as their AI summaries used to be the biggest joke in the industry, today they're the one I think normies who aren't "AI people" are using the most day-to-day. I see a lot of people doing it:
Search with Google, see the AI summary and the search results, realise they want more detailed info, and put that request for clarification into the AI reply and now they're off to the races on a Google AI conversation.
Now, it's questionable how "sticky" that is and latest financials revealed it was extremely unprofitable, but in terms of raw "who's using AI" it seems to be working for them.