Yeah, great question. I would imagine the service would have it's own web app and one for cell phone that I can monitor. That you can access to see the agents inbox, agents calendar, agents tasks, etc... I guess you could say it would be a common workspace for me and my agent. But I know in my circle of smallbiz owners, that some just want to forward emails to an agent that it can start drafting replies and things that they approve rather than give it free reign to their historical inbox. You have to understand that for many of us, email is not just communication but a knowledge record and giving an agent free reign and acess to that is a bit scary for many of us. The preferred method would be to forwad emails old and new to have it work on or keep track of etc... but not jump in both feet and give the keys to an agent to just injest all my clients information as they may not even want that. I think there will be a huge privacy matter that will come up likely in law where Clients will have the right to opt out from their service providers using AI on their info... We all know how the Europeans are with stuff like this.