I think you misunderstood the point there. Mechanically that’s how Amazon returns work but if you buy a faulty product and it has a 1+ year warranty and it breaks or doesn’t work as intended and now you are outside the return window you would probably return it to the manufacturer.

If Amazon started to ship Nikes with rips or something in them you’d think poorly of Nike first, because you’d assume they sent Amazon a faulty product.