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Comment by lazyjones | Hacker News Reader

They still do - just not for shitty projects.

To see how this is done properly, check out for example:

1) Go language issues: https://code.google.com/p/go/issues/list (I had a bug fixed within 9 minutes after posting a few days ago!)

2) the PostgreSQL mailing lists (see other submission regarding "Tom Lane writes a lot of emails")

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Um, with (2) you're kind of supporting Jamie's point because PostgreSQL's bug system has plenty of drawbacks. While yes there is an outstanding and responsive community, its cultural bug knowledge is stored in a mailing list here: http://www.postgresql.org/support.

Greg at End Point thrashed this system better than I can, two years ago: http://blog.endpoint.com/2011/05/postgres-bug-tracking-help-... (TLDR: no metadata, no workflows)

Tom Lane writes a lot of emails

For reference:

https://news.ycombinator.com/item?id=5171284

If you mean only the very largest projects, or projects with corporate support, can handle the open source model, that's not very re-assuring about the future of open source.

Also, it sucks when I need to sign up for something to report a bug.

It sucks when you run a bug tracker and it's spammed relentlessly because you allow anonymous comments. It sucks when someone files a legit bug anonymously and there's no way to reach them for followup or clarification.

Is it a problem specifically for the future of open-source, or of software in general? My Apple bug reports never get acknowledged, either, and neither has anything I've sent to Google or Microsoft. If anything, I've been somewhat happier with the responsiveness of OSS bug-reporting.

Totally feel you on the PostreSQL comment. I am very impressed by the dedication that's apparent in that process.

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