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Seems a bit funny since just last September they blogged their mobile version and "no app required."

https://basecamp.com/1679267/announcements/10

One of the reasons I recall this is that I saved this particular e-mail newsletter at the time. I thought it of particular interest they dedicated resources on making a mobile browser performant version and had eschewed a mobile application approach. So what has changed or did they feel a deficiency in that version?

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There's still no app required. The app is completely optional.

So as a confused customer, what option do you recommend and why are there two options if both are similar in function?

Try both for a few minutes and make a decision?

The app is the best experience. If you don't have the app or it's not supported on your platform, then you have the regular mobile web views to fall back on.

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