thank you and all others.

my family is all in different countries so the passport renewal situation is difficult at the time. but we will definitely do that asap. finances are less of a concern, no CC info was passed along - it's more being prone to ID theft.

about the inbox, well in an ideal world, we could make a case to google to delete the emails. but the more realistic hope is to reduce the uncertainty in the situation - is the stranger an active user or is it one of those dying accounts? from which country?

anyway thanks all for the suggestions. i will try to communicate some of this perspective and optimism to my mom over the phone.