Are you allowed to share some of the data ? If so:
Does the time includes time to walk to bus station or an estimate?
Is there some histogram of time saved per passenger ? or even something like X% of passengers save a big amount of time ?
Do you have a way to estimate time save by adding routes or alternative transport(like jitneys) before making the change?
Those are interesting, but i also think if some of this data was available(like for example big time saving for some part of the population), this would have better media coverage.