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I really wanted to like Homejoy, as they're much more affordable than Exec cleaning. I used them once and had a good experience. However, my wife booked w/ them three times, and each time Homejoy was a no-show.

Hopefully they work out the kinks.

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Similar experience here. Initial schedule was a no-show, and further, nobody picked up the phone at Homejoy, and there was no way to contact the cleaner. It took them several hours to follow up on the voicemail that nobody made it.

However they did schedule a follow-up and the cleaner did a reasonable job a week later.

I've used them 3 times and so far, they've all been on-time, so my experience has been good.

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