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To reiterate: I'm not saying that Linux is the silver bullet, or problem-free; just that switching _a specific set of users_ to Linux has, so far, ensured the least problematic operation for them.

How does your anecdote fit into that, apart from "it both says Linux, so a single user desktop and a MySQL server is totally the same situation"?

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Well I'll bite on the whole anecdote thing.

My anecdote simply states that nothing is perfect and things do go wrong.

A more pertinent question is: is that less problematic as far as you are concerned or as far as the users are concerned? Also are you fully sure that you are qualified to judge this as a success based on the metrics you set out? Perhaps things take them ten times longer but they are ignorant to that fact?

Ten times longer in the same Firefox, Skype, Libreoffice, Thunderbird combo that they already had before? Not likely. (No, I'm not an UX expert, nor do I play one on TV; but I have seen the users "in action" enough to make an educated guess)

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