Comment by RKearney | Hacker News Reader

Comment by RKearney | Hacker News Reader

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So the concept of this is to create a misleading page such that the CEO of a company would be tricked into signing off on an otherwise overpriced service?

Towards the bottom it reads:

>Depending on the size, this could be as low as 7 cents per GB, per month - which is cheaper than Amazon S3.

However, after looking at both the pricing and signup page, it appears as though the lowest you can get is $0.08 per GB, and that's only if you buy 10TB of space. That's also for a SINGLE off-site location. This is the equivalent of "Reduced Redundancy Storage" at Amazon, which starts at $0.076 per GB. However, if you want to compare apples to apples, you would compare it to the 10TB pricing.

10TB Single off-site @ rsync - $9,500/yr

10TB Single off-site @ AWSs3 - $8,011/yr

10TB Multiple off-site @ rsync - $16,625/yr

10TB Multiple off-site @ AWSs3 - $10,009/yr

Every time rsync posts something on HN or Reddit, its always filled with FUD.

A few comments ...

First, our pricing almost exactly matching S3 is not a secret - it's well understood, and by design.

Second, you'll note that the following features of a 10TB account with us are not included with S3:

- Free integration engineering (as in, a unix engineer on the phone with you)

- 24/7 hotline support - as in, xmas morning phonecalls

- two physical media shipments of any size per year

- We will sign a BAA with you

Ask your contact at Amazon what those would cost next time you talk to them. Oh wait, you've never ever talked to anyone at Amazon and you never will[1]

So you're right - it's not apples to apples.

[1] Except, of course, at AWS summit and so on, where they are very available and helpful.

You lost me at "Oh wait." I've had positive experiences with AWS support at both paid and free tiers of support, including phone calls with engineering to resolve issues. (Knowing your account manager certainly helps.)

> "Knowing your account manager certainly helps"

So is this on-call service something all paying AWS customers can expect or only those with rapport?

You're going to pay extra for 24/7 on-call, but anyone I've worked with who pays a moderate amount for AWS services have had an account manager who reached out.

Okay, but you say it's cheaper than S3. Which tier is that?

Tricked? You mean marketed?

Correct me if I'm wrong, but wouldn't offline backups be more like Glacier, which is 0.01GB/Month?

http://aws.amazon.com/glacier/pricing/

HIPAA compliance is attractive, as is the support.

(physician's husband and IT support guy)

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