I'm pretty sure he meant "email" and misspoke. The overall point that the people regulating things often don't know as much about them as a specialist would, but it seems rude to laugh at a small mistake like that.
Sounds like House IT was bad at administering a mailserver (they are -- when I was at the Sunlight Foundation, we linked to them and they called us accusing us of a DDoS), and decided to blame it on "the commercial internet."
Far better to simply say "I've consulted with experts so-and-so, and their conclusion was [reads a quote from expert]"