http://www.equality-law.co.uk/news/106/66/Types-of-discrimin...
http://www.equality-law.co.uk/news/106/66/Types-of-discrimin...
>staff are either incompetent, or racist. I hope for incompetence. Either is bad, but racism is much worse than incompetence.
>protected characteristic
http://www.legislation.gov.uk/ukpga/2010/15/section/4
http://www.equalityhumanrights.com/advice-and-guidance/new-e...
Does that include names?
> Does that include names?
IANAL, but the specific discrimination against Native American or First Nation names could fall under race. Race in terms of the Equality Act is more than just skin colour: it includes nationality, or ethnic origin.
Or even belief, which "need not include faith or worship of a god or gods, but must affect how a person lives their life or perceives the world", according to this page from the EHRC:
http://www.equalityhumanrights.com/advice-and-guidance/furth...
Our names do "affect how we live our lives": we have to use them every day. They are a way of defining who we are.
I don't think it's a stretch either to say that many cultures place a great deal of emphasis and tradition on names. I'm no anthropologist, but variations on naming ceremonies exist throughout the world -- christenings, for example.
Also see the other six points under belief on the EHRC page above. They arguably protect the right of Native Americans to use their own names, and not be denied service because of them.