Amazon's post is more direct and honest than anything from Netflix during their price increase. I don't think they are similar at all.
And most customers will understand the need to raise prices once every nine years.
And most customers will understand the need to raise prices once every nine years.
I disagree that most customers will understand, but I think most will grumble for a bit then continue to pay.
Read the comments on this page, people are awfully entitled when it comes to Netflix (be mindful of the affiliate link in the post if you're against that kind of stuff): http://thebestofnetflix.com/bad-news-king-of-the-hill-to-be-...